We are looking for a self-starter, dynamic, motivated and reliable individual to provide shelter based direct services to clients. Training is provided. Bilingual speakers (Spanish/English) encouraged to apply. This is a part-time position, Noon - 7 pm, two days a week. Position May be combined with the WEEKEND MANAGER position.


  • Should have a minimum of a high school education and previous experience in social services or related area.
  • Must work well with persons of varied sexual preference, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
  • Must have knowledge of counseling and advocacy techniques with women who have been victims of domestic violence, including crisis intervention skills and knowledge of area educational systems.
  • Must have a demonstrated commitment to women and non-violence through previous volunteer work or employment.
  • Must obtain and maintain CPR certification.
  • Must pass a criminal background check.

 Job Description:

  • Provides crisis line and house coverage during the shift.  Handles incoming calls and completes necessary documentation.
  • Conducts shelter client intakes and check-outs.  Assesses immediate crisis needs of clients.  Orients clients to shelter and house rules.  Assures that appropriate house rules are practiced.  Assists clients in identifying and fulfilling needs.  Completes appropriate paperwork.
  • Educates clients about dynamics of domestic violence and sexual assault and options/resources available.
  • Oversees house security, complies with all rules and regulations of agency policies and safety procedures.  Documents shelter happenings and client activities as necessary.
  • Oversees shelter environment and activities, facilitates problem solving for in-house conflicts and crises, encourages and models appropriate shelter interactions.  Mediates on behalf of residential clients when appropriate.  Provides appropriate follow-up and documentation of emergency incidents or non-compliance of rules.
  • Addresses house concerns and individual client’s needs and plans.
  • Refers clients to other agencies and resources and advocates directly with other agencies as needed to help client access necessary services.
  • Acts as individual client Case Manager as assigned by Lead Case Manager.
  • Performs other duties as assigned by Client Programs Director.

Training Requirements:

Thirty (30) hours of domestic violence advocate and ten (10) hours of shelter staff training is required by the Idaho Council on Domestic Violence.  Previous equivalent experience can be substituted.  CPR training and certification is required.  Needed training will be provided on the job, with the exception of CPR training.  Twenty (20) hours of continuing education is required annually and will be paid for by employer and offered by employer or other appropriate organizations.


To be determined with Client Programs Director.


Depends on experience.  Base wage is $14 per hour.   


For positions that work 30 or more hours per week, personal time off, health and retirement benefits are available.